UPSC Previous Year Question | Mains GS2 | 2021

Has digital illiteracy, particularly in rural areas, couple with lack of Information and Communication Technology(ICT) accessibility hindered socio-economic development? Examine with justification. (Answer in 250 words)

Answer

Introduction

Yes. Digital exclusion is multidimensional: inadequate connectivity, devices, affordability, skills, language and accessibility can prevent rural citizens from using rights and opportunities.

Developmental Effects

Developmental effects

  • People may be excluded from digital welfare authentication, banking, telemedicine, online education and markets.
  • Women, elderly persons, persons with disabilities and marginalised castes face layered barriers.
  • Poor connectivity raises transaction costs and widens the urban–rural knowledge and employment divide.

Remedies

Remedies

  • Expand BharatNet and reliable last-mile broadband; support affordable devices, electricity and public access centres.
  • Deliver multilingual, accessible digital-literacy programmes through schools, SHGs, panchayats and libraries.
  • Retain assisted, offline and grievance channels; strengthen data protection and prevent exclusion by authentication failure.

Keywords

Keywords: constitutional values; governance; public institutions; accountability; inclusive development.

Topics: digital governance, digital literacy, rural development, social justice