Winning of ‘Hearts and Minds’ in terrorism-affected areas is an essential step in restoring the trust of the population. Discuss the measures adopted by the Government in this respect as part of the conflict resolution in Jammu and Kashmir. (150 words)

Approach

Hearts-and-minds policy combines security with responsive governance, dignity, development and participation, separating alienated citizens from violent networks.

Measures

• Sadbhavana and civic-action programmes, scholarships, medical camps and youth engagement improve contact with security forces.
• Roads, electricity, telecom, schools, healthcare, tourism and employment initiatives address developmental deficits.
• Recruitment drives, sports, skill programmes, Panchayati Raj institutions and grievance channels expand local agency.
• Rehabilitation, surrender policies and calibrated community policing complement counter-terror operations.

Requirements

Trust is sustained by rule-of-law conduct, protection of civilians, transparent accountability, credible elections, fair compensation and meaningful dialogue. Development must be participatory rather than merely project-driven.

Keywords

human security; civic action; rehabilitation; local governance; trust deficit